STARTRANS TROLLEY 2009 EQUIPMENT ADAPTIVE/MOBILITY Recall — Campaign 10V203000
Reference copy of an official recall record (no advice provided). Campaign: 10V203000. Record: 83011. Vehicle: STARTRANS TROLLEY. Component: EQUIPMENT ADAPTIVE/MOBILITY.
Overview
| Campaign Number | 10V203000 |
|---|---|
| Record ID | 83011 |
| Make / Model | STARTRANS TROLLEY |
| Model Year | 2009 |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Manufacturer | STARTRANS BUS CORPORATION |
| Potentially Affected Units | 183 |
| Action Date | 2010-07-12 |
| Report Date | 2010-05-10 |
| Notification Date | 2010-05-13 |
| Manufacturing Begin | 2007-09-01 |
| Manufacturing End | 2009-12-18 |
| Do Not Drive | No |
| Do Not Sell | No |
Official summary
STARTRANS BUS IS RECALLING CERTAIN MODEL YEAR 2009 CANDIDATE, CANDIDATE II, SENATOR, SENATOR HD, PRESIDENT, TROLLEY, AND SENATOR II TRANSIT BUSES MANUFACTURED FROM SEPTEMBER 2007 THROUGH DECEMBER 18, 2009, AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Official consequence
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Official remedy
STARTRANS BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 12, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR STARTRANS BUS AT 1-574-642-0811.
Official notes
STRTATRAN' RECALL CAMPAIGN NUMBER IS 000314.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Full record fields (non-empty)
| Record ID | 83011 |
|---|---|
| NHTSA Campaign Number | 10V203000 |
| Make | STARTRANS |
| Model | TROLLEY |
| Model Year | 2009 |
| Manufacturer Campaign Number | 000314 |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Manufacturer Name | STARTRANS BUS CORPORATION |
| Manufacturing Begin Date | 2007-09-01 |
| Manufacturing End Date | 2009-12-18 |
| Record Type Code | V |
| Potentially Affected Units | 183 |
| Action Date | 2010-07-12 |
| Initiator Code | MFR |
| Manufacturer (Display) | STARTRANS BUS CORPORATION |
| Report Date | 2010-05-10 |
| Notification Date | 2010-05-13 |
| Official Summary | STARTRANS BUS IS RECALLING CERTAIN MODEL YEAR 2009 CANDIDATE, CANDIDATE II, SENATOR, SENATOR HD, PRESIDENT, TROLLEY, AND SENATOR II TRANSIT BUSES MANUFACTURED FROM SEPTEMBER 2007 THROUGH DECEMBER 18, 2009, AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT. |
| Official Consequence | WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES. |
| Official Remedy | STARTRANS BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 12, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR STARTRANS BUS AT 1-574-642-0811. |
| Official Notes / Contact | STRTATRAN' RECALL CAMPAIGN NUMBER IS 000314.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> . |
| NHTSA Record Key | 000035857000760781000001004 |
| Do Not Drive | No |
| Do Not Sell | No |
Verify
Reference only. Always verify details on the official issuing authority page.