NHTSA Campaign 11V380000 — PETERBILT 384 2011 ELECTRICAL SYSTEM:SOFTWARE
Structured reference page built from public recall data. Campaign: 11V380000. Vehicle: PETERBILT 384. Component: ELECTRICAL SYSTEM:SOFTWARE.
Overview
| Campaign Number | 11V380000 |
|---|---|
| Make / Model | PETERBILT 384 |
| Model Year | 2011 |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Manufacturer | PACCAR INCORPORATED |
| Manufacturer Campaign # | E038R |
Official summary
PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T660, T700, AND T800 VEHICLES MANUFACTURED FROM APRIL 19, 2010, THROUGH MAY 13, 2011, AND MODEL YEAR 2008, 2010, AND 2011 PETERBILT 365, 367, 384, 386, 387, 388 AND 587 VEHICLES MANUFACTURED FROM APRIL 20, 2010, THROUGH JUNE 11, 2011, AND EQUIPPED WITH PACCAR MX ENGINES AND EATON ULTRASHIFT DM OR ALLISON AUTOMATIC TRANSMISSIONS (WITHOUT AUTO-NEUTRAL). THE FAST IDLE CONTROL MAY BE ACTIVATED BY THE OPERATOR WHILE THE TRANSMISSION IS IN GEAR.
Official consequence
IF THE FAST IDLE CONTROL FUNCTION IS ENGAGED WITH THE TRANSMISSION IN GEAR, THE VEHICLE COULD UNEXPECTEDLY ACCELERATE AND OVERRIDE THE PARKING BRAKE AND , CREATING A RISK OF A CRASH AND DAMAGE TO OTHER VEHICLES OR PROPERTY AND THE POTENTIAL FOR INJURY TO NEARBY PEDESTRIANS.
Official remedy
KENWORTH AND PETERBILT DEALERS WILL UPDATE THE ENGINE SOFTWARE FOR THE AFFECTED CHASSIS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
Official notes
KENWORTH AND PETERBILT SAFETY RECALL NO. E038R.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Full record fields (non-empty)
| Record ID | 87389 |
|---|---|
| NHTSA Campaign Number | 11V380000 |
| Make | PETERBILT |
| Model | 384 |
| Model Year | 2011 |
| Manufacturer Campaign Number | E038R |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Manufacturer Name | PACCAR INCORPORATED |
| Manufacturing Begin Date | 2010-04-20 |
| Manufacturing End Date | 2011-06-11 |
| Record Type Code | V |
| Potentially Affected Units | 211 |
| Action Date | 2011-08-22 |
| Initiator Code | MFR |
| Manufacturer (Display) | PACCAR Incorporated |
| Report Date | 2011-07-21 |
| Notification Date | 2011-07-27 |
| Official Summary | PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T660, T700, AND T800 VEHICLES MANUFACTURED FROM APRIL 19, 2010, THROUGH MAY 13, 2011, AND MODEL YEAR 2008, 2010, AND 2011 PETERBILT 365, 367, 384, 386, 387, 388 AND 587 VEHICLES MANUFACTURED FROM APRIL 20, 2010, THROUGH JUNE 11, 2011, AND EQUIPPED WITH PACCAR MX ENGINES AND EATON ULTRASHIFT DM OR ALLISON AUTOMATIC TRANSMISSIONS (WITHOUT AUTO-NEUTRAL). THE FAST IDLE CONTROL MAY BE ACTIVATED BY THE OPERATOR WHILE THE TRANSMISSION IS IN GEAR. |
| Official Consequence | IF THE FAST IDLE CONTROL FUNCTION IS ENGAGED WITH THE TRANSMISSION IN GEAR, THE VEHICLE COULD UNEXPECTEDLY ACCELERATE AND OVERRIDE THE PARKING BRAKE AND , CREATING A RISK OF A CRASH AND DAMAGE TO OTHER VEHICLES OR PROPERTY AND THE POTENTIAL FOR INJURY TO NEARBY PEDESTRIANS. |
| Official Remedy | KENWORTH AND PETERBILT DEALERS WILL UPDATE THE ENGINE SOFTWARE FOR THE AFFECTED CHASSIS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196. |
| Official Notes / Contact | KENWORTH AND PETERBILT SAFETY RECALL NO. E038R.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> . |
| NHTSA Record Key | 000042757000878886000001105 |
| Do Not Drive | No |
| Do Not Sell | No |