NHTSA Campaign 11V128000 — FORD F-450 SD 2011 ELECTRICAL SYSTEM:SOFTWARE
Public recall record in a structured, readable format. Campaign: 11V128000. Vehicle: FORD F-450 SD. Component: ELECTRICAL SYSTEM:SOFTWARE.
Overview
| Campaign Number | 11V128000 |
|---|---|
| Make / Model | FORD F-450 SD |
| Model Year | 2011 |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Manufacturer | FORD MOTOR COMPANY |
| Manufacturer Campaign # | 10S14 |
Official summary
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Official consequence
IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Official remedy
DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Official notes
FORD SAFETY RECALL NO. 10S14.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Full record fields (non-empty)
| Record ID | 90270 |
|---|---|
| NHTSA Campaign Number | 11V128000 |
| Make | FORD |
| Model | F-450 SD |
| Model Year | 2011 |
| Manufacturer Campaign Number | 10S14 |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Manufacturer Name | FORD MOTOR COMPANY |
| Manufacturing Begin Date | 2010-10-25 |
| Manufacturing End Date | 2010-11-20 |
| Record Type Code | V |
| Potentially Affected Units | 8022 |
| Action Date | 2011-03-07 |
| Initiator Code | MFR |
| Manufacturer (Display) | Ford Motor Company |
| Report Date | 2011-02-24 |
| Notification Date | 2011-02-25 |
| Official Summary | FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT. |
| Official Consequence | IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE. |
| Official Remedy | DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. |
| Official Notes / Contact | FORD SAFETY RECALL NO. 10S14.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> . |
| NHTSA Record Key | 000039877001022769000001105 |
| Do Not Drive | No |
| Do Not Sell | No |