NHTSA Campaign 10V144000 — GLAVAL BUS APOLLO 2010 EQUIPMENT ADAPTIVE/MOBILITY
Official recall record formatted for easier reading and linking. Campaign: 10V144000. Vehicle: GLAVAL BUS APOLLO. Component: EQUIPMENT ADAPTIVE/MOBILITY.
Overview
| Campaign Number | 10V144000 |
|---|---|
| Make / Model | GLAVAL BUS APOLLO |
| Model Year | 2010 |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Manufacturer | GLAVAL BUS DIVISION |
Official summary
GLAVAL BUS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 TRANSIT BUSES MANUFACTURED BETWEEN OCTOBER 2007 THROUGH DECEMBER 2009, EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" SWITCH BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Official consequence
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Official remedy
GLAVAL BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON APRIL 26, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR GLAVAL BUS AT 1-800-322-2884.
Official notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Recall records in this campaign
- Recall record 82820
- Recall record 82911
- Recall record 82912
- Recall record 82913
- Recall record 82914
- Recall record 82915
- Recall record 82916
- Recall record 82917
- Recall record 82919
- Recall record 82920
- Recall record 82921
- Recall record 82922
- Recall record 82924
- Recall record 82925
- Recall record 82926
Showing 15 records. More records may exist for this campaign.
Full record fields (non-empty)
| Record ID | 82820 |
|---|---|
| NHTSA Campaign Number | 10V144000 |
| Make | GLAVAL BUS |
| Model | APOLLO |
| Model Year | 2010 |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Manufacturer Name | GLAVAL BUS DIVISION |
| Manufacturing Begin Date | 2007-10-01 |
| Manufacturing End Date | 2009-12-31 |
| Record Type Code | V |
| Potentially Affected Units | 132 |
| Action Date | 2010-04-26 |
| Initiator Code | MFR |
| Manufacturer (Display) | Glaval Bus |
| Report Date | 2010-04-12 |
| Notification Date | 2010-04-13 |
| Official Summary | GLAVAL BUS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 TRANSIT BUSES MANUFACTURED BETWEEN OCTOBER 2007 THROUGH DECEMBER 2009, EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" SWITCH BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT. |
| Official Consequence | WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES. |
| Official Remedy | GLAVAL BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON APRIL 26, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR GLAVAL BUS AT 1-800-322-2884. |
| Official Notes / Contact | OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> . |
| NHTSA Record Key | 000035679000867836000001004 |
| Do Not Drive | No |
| Do Not Sell | No |